Telkom Openserve doubles internet speeds, with new and updated prices

Openserve, Telkom’s network division, says it will double the speed of its fibre lines in March 2021. The group’s consumer division also revealed new high-speed fibre packages for existing and new customers as well as price changes.

From 5 March 2021, as a promotional offer, new customers can experience 25/5Mbps uncapped fibre from R399 and 50Mbps at R699, while existing Telkom internet fibre-to-the-
home (FTTH) customers get a free speed upgrade – in some instances 2.5x times the speed – to the new speed portfolio with no price increases, while others get a price decrease.

New FTTH Home Unlimited Bundles prices have been updated as below:

• 10/5Mbps moves to 25/5Mbps @ R399
• 10/10Mbps moves to 25/25Mbps @ R449
• 20Mbps moves to 50Mbps at the 20Mbps price @ R699
• 50Mbps moves to 100Mbps at the 50Mbps price @ R899
• 100Mbps moves to 200Mbps at the 100Mbps price @ R1,169

Customers on 200Mbps will get a discount on their bundle since they cannot have their speed bumped up and will now only pay R1,169 instead of R1,399, Telkom said. Meanwhile, updated FTTH Home Unlimited Premium Bundles prices will be as follows:

• 10Mbps moves to 25/25Mbps (2.5x speed) @ R699
• 20Mbps moves to 50Mbps at the 20Mbps price @ R849
• 50Mbps moves to 100Mbps at the 50Mbps price @ R1,199
• 100Mbps moves to 200Mbps at the 100Mbps price @ R1,399

Customers on 200Mbps will get a discount on their bundle since they cannot have their speed bumped up and will now only pay R1,399 instead of R1,599.

The price changes will be effected during the month of March, the telco said.

Telkom has also extended the promotional offers on DSL Unlimited Home Lite (Pure Connect) Bundles with entry speed starting from up to 5Mbps from R199 for the first 6 months, thereafter R329 for the remainder of the contract term.

Customers already on these offers will also benefit from the promotional prices:

• 10Mbps from R299 for the first 6 months, thereafter R599
• 20Mbps from R399 for the first 6 months, thereafter R699
• 40Mbps from R499 for the first 6 months, thereafter R899

Openserve has identified a base of existing DSL Customers on the Copper Connect offers that will qualify for a speed migration based on the network capability at no additional charge, Telkom said.

“Our mission is to make highspeed broadband accessible; and now more than ever, our customers need to be connected at home with reliable internet that delivers on speed at
reasonable prices,” said Steven White, executive: Product Development & Management at Telkom.

We started migrating our customers from legacy copper infrastructure a couple of months ago and as we innovate and improve our offering to bring our customers next-generation technology, fibre will become a part of our strategy to improve customers’ connectivity experience.”

Read: WhatsApp cannot share South African users’ contact information, says regulator